Job Summary:
This position will be responsible for consulting on Dynamics 365 Finance & Operations pre-implementation discovery engagements, as well as implementations, support, upgrades, and/or extensions of existing applications. This individual will work closely with key stakeholders to analyze current business processes and then define user and technical requirements that will be used to evaluate, plan, design, and build a solution.
This individual will be responsible for one or more aspects of the project including server setup, licensing, business analysis, data, customizations, and testing. Typical project responsibilities will include solution requirements gathering and documentation, LCS, and ADO setup and documentation, performing customizations to customer needs, identifying, and documenting business process improvement opportunities, and facilitating work sessions with internal client teams.
The candidate must be detail-oriented, able to multitask, be organized, and be able to prioritize multiple demands. The individual must be able to communicate through a variety of methods, and with internal and external individuals with exceptional customer service skills.
Essential Job Duties:
This list of duties and responsibilities is not all inclusive and may include other duties and responsibilities as management may deem necessary from time to time:
• Provide direction and support to the project team to completion of the engagement.
• Collaborate with internal stakeholders and subject matter experts to develop improved processes and solutions.
• Maintain notes & communication channels regarding project progress with clients & internal resources.
• Prepare deliverables and documentation, as required.
• Build trust between the internal and customer teams.
• Develop and maintain productive working relationships with teams to enhance work culture and a positive environment.
• Track time to ensure proper invoicing.
• Set up and maintain servers via Life Cycle Services (LCS).
• Perform updates per Microsoft’s recommended Life Cycle.
• Perform report and system customizations per customer needs at. the direction of the project team.
• Develop and maintain integrations and API calls.
• Assist project team and client with implementation steps such as database creations, entity setups, and data imports.
Required Competencies:
The following are required competencies of the position that must be met by the employee to successfully perform the essential functions of the job:
- Ability to work independently, multi-task, and prioritize.
- Exceptional attention to detail, strong organization, and time management skills.
- Professional communication skills for both internal and external customers, coworkers, team members, and consultants.
- Demonstrate proficiency in Microsoft Office, D365 F&O, SQL Server, CRM, and other organizational specific software.
- Demonstrate leadership role on enterprise-level projects.
- Ability to translate requirements into a solution that meets the business needs.
- Manage the performance of multiple projects simultaneously while enhancing project value.
- Have knowledge of agricultural business practices, software development, and experience in deployment and maintenance.
- Good knowledge and understanding of projects execution plan and project procedures.
Education/Experience:
- 4+ years of experience as a technical consultant or similar role
- Experience conducting requirements gathering and Fit-Gap analysis.
- Ability to translate requirements into a solution that meets the business needs.
- Demonstrate leadership role on enterprise-level projects.
- Good knowledge and understanding of project execution plan and project procedures.
- Understanding of D365 Finance & Operations
- Have knowledge of agricultural business practices, software development, and experience in deployment and maintenance.
- Ability to work with staff in various roles within the organization.
- Excellent communication, planning, and organization skills – both within a team and as an individual.
- Strong interpersonal skills and the ability to interact professionally with a diverse group of clients and staff.
- Ability to manage priorities and work independently.
- Agricultural Industry interest
* Travel Required: Incumbent is expected to periodically meet with client teams across the United States. Incumbents will also be asked to attend industry and company events.
Physical Demands/Mental Demands:
The physical and mental demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office – Work is performed in a general office environment with low to moderate noise exposure. May on occasion be exposed to loud sounds and distracting noise levels, such as from office equipment. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands, and reach with hands and arms, climb stairs, talk to hear. Most of the time is spent seated at a workstation with access to telephone, computer, printer, files, and reference materials. Requires frequent verbal communication either in person, by telephone or by use of online interactive communication. Requires frequent written communication by requiring frequent typing and writing.
Working Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office – This job operates in a professional office environment. Employees will work face-to-face with others daily. While performing the duties of this job, the employee is rarely exposed to outside weather conditions. The noise level in the work environment is typically low. May on occasion be exposed to sounds and distracting noise levels, such as from office equipment.
Beyond is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
I have read and understand the duties, responsibilities, and requirements for this position. *
Employee Acknowledgement
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